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IKEA Hervey Bay

CONTRACT

IKEA

Service & Maintenance

CLIENT
IKEA
SERVICE

Ongoing Plumbing Service, Maintenance & Statutory Testing

LOCATION
Queensland
TIMELINE
2024 - Ongoing 

CONTRACT INFORMATION

JetBlack Plumbers provides ongoing plumbing maintenance and statutory testing services for IKEA’s retail and warehouse facilities across Queensland. Beginning in 2024 and continuing on an ongoing basis, this partnership ensures IKEA’s high-traffic commercial environments remain safe, compliant, and fully operational at all times.

Our team delivers a mix of preventative servicing, emergency response, and statutory compliance testing, supported by streamlined coordination across multiple sites.

tmv-testing-machine

OBJECTIVES & PRIORITIES

objectives_quality workmanship
Quality
Workmanship
objectives_compliance
Compliance
objectives_safety
Safety
Management
objectives_minimal disruption
Minimal
Disruption

SCOPE OF WORKS

JetBlack Plumbers manages a wide range of plumbing services for IKEA locations, including:
  • Reactive repairs and urgent issue rectification

Rapid response to water leaks, toilet malfunctions, hot water system failures, and other operational disruptions.

  • Statutory testing & compliance

Scheduled TMV and RPZD valve testing performed by accredited technicians to ensure full compliance with Queensland regulations.

  • Multi-site service coordination

Centralised job allocation and tracking, ensuring consistent service delivery and clear communication across all IKEA stores and warehouse facilities.

  • Asset and documentation management

Transparent compliance reporting, asset registers, photographic documentation, and site-by-site service history tracking.

  • Preventative maintenance

Routine inspections and proactive servicing to minimise downtime and extend asset lifespan.

OUTCOMES DELIVERED

Through reliable service delivery and strong communication, JetBlack Plumbers has achieved:

  • Fast, dependable response to urgent plumbing issues
  • Consistent statutory testing ensuring all TMV and RPZD assets remain compliant
  • Seamless coordination across multiple Queensland sites
  • Clear, transparent reporting and asset visibility for the client
  • A trusted long-term partnership, with IKEA continuing to engage JetBlack Plumbers across locations
IKEA-Super-Store-Logan-Queensland

Let's chat about your next project or ongoing maintenance requirements